So many things go into successful shipping processes for any
business. And we do mean a ton of
things. From budgets to supplies and everything in between, there are many
little pieces that make up the full puzzle. It is very easy for one of those
pieces to change shape and really effect what the puzzle is supposed to look
like. It is incredibly important to know and understand every facet of the shipping
process in order to effectively evaluate, and trouble shoot, the efficiency of
any program.
The shipping and distribution industry is constantly evolving. Understanding
your current processes and procedures is imperative, but so is keeping up to
date on trends and other variables that could affect your business cycle. For
example, one factor that not many distribution centers consider is weather. Not
inclement weather in this case, although that can definitely affect things; but
in the case I am referring to is the way customers order. The apparel industry
sees this the most, and it can really change your forecasting model. What is normally purchased by customers in
May could change to February. And your
shipping center needs to be prepared for that shift. In fact, according to an article
by Paul Myerson on Industry Week, this type of predictive analysis is now being
taught at the Fashion Institute of Technology as a way to better predict trends
in the market. This information can keep your fulfillment centers out of a bind
by being able to prepare for the influx of orders; or conversely the opposite.
So where do you start with so much to evaluate? Well, you go back to
basics. Were there times where your center excelled? Were there times when it failed in some way?
Compare the two. That is always a great
start.
- · Did you have a huge amount of unexpected orders? Or the opposite?
- · Plenty of supplies on hand? Or ran out and operations shut down?
- · Did you get new software/equipment and had to work out the bugs?
- · Did you have enough staff?
- · Were your sales projects on point?
Just asking a few simple questions gives you a starting place and you
can go from there. Targeting those little pieces can make your distribution
center much more efficient and increase profitability.